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Terms and Conditions

Check-in and check-out time

Please note: Check-in time is after 15:00 (depending on availability). Check-out time is 10:00.

Cleaning

Pavilions at Lenswood are self-contained pavilions. We do not offer a turn down service nor are they cleaned every night during your stay.

Booking conditionsLong Weekends

A minimum 3 night stay is required for long weekends.

Christmas

A minimum 2 night stay is required for all bookings with either a check-in or check-out on the 25th December.

Easter

A minimum 3 night stay is required for all bookings made during Easter at the weekend rate.

No Smoking

Sorry, no smoking inside the pavilions. Additional cleaning fees of $250 will apply if guests have smoked inside. Guests are welcome to smoke outside, however, due to increased bushfire risk from October to April, we ask all guests to dispose of cigarette butts in the rubbish bins provided and not to litter on the grounds.

Children

We do not cater for little ones unfortunately. Pavilions at Lenswood offer an Adults Only experience focused on a relaxation getaway with a maximum of 2 adults per pavilion.

Pets

Pavilions at Lenswood does not allow pets. There are several cat and dog boarding facilities nearby should you need to board your pets.

Damages

Pavilions at Lenswood does not charge a security bond when booking. However we reserve the right to fully charge or part charge the card held on file and used to secure the booking in case of accidental or malicious damage. All works and resulting charges over $500 will receive a quote prior to the works being undertaken by contractors.

Groups

The accommodation is strictly for a maximum of 2 people per pavilion, besides our Fika pavilion which caters to a maximum of 4 people. Additional charges of $250 will apply if additional guests have stayed.

Weddings

Pavilions at Lenswood is the perfect spot for bridal parties, parents of the bride and or groom and general guests and we partner with many wineries and function centres within the Adelaide Hills area.

Romantic Getaways and Special Occasions

Want to treat that special person in your life? Pavilions at Lenswood are perfect for the weekend getaway or romantic special occasion. We have several packages available here to make your stay unforgettable and we can customise a package by request. Simply contact us at reception@pavilionsatlenswood.com.au

Cancellation policy

To view our cancellation policy, please view https://pavilionsatlenswood.com.au/cancellation-policy/

*Cancellation policy is subject to change without notice, we advise you check regularly for updates. However rest assured Pavilions at Lenswood are committed to working with all guests so you can enjoy your stay.

Personal Belongings

Pavilions at Lenswood is not responsible for any loss or damage to personal affects incurred during your stay. Whilst every endeavour is undertaken to ensure the accommodation is maintained to the highest standards for your enjoyment and safety, the use or the misuse of items during your stay, is the responsibility of the guests. For example, if you use the iron and it marks or damages your clothing, this is not the responsibility of Pavilions at Lenswood to replace the item.